SERVICES

 

S E R V I C E S:

  • system integration
  • admin services
  • consulting
  • customer support
  • training
  • design and implementarion of specialized solutions
  • diagnostics & troubleshooting
  • warranty & postwarranty support
  • The services provided include, but are not limited to:

    • system integration and administrator services
    • data center, collocation, virtual server and storage services
    • consulting, user support and training
    • specialized applications design and implementation
    • diagnostics and hardware support
    TOTAL SUPPORT APPROACH
      We implement and provide support for various projects for telecommunication, manufacturing, retail, financial and government industries all over the country. We have a branch office in Pleven (mid-north Bulgaria) and agents in all major cities. Our target customers are large and mid-sized enterprises and organisations.
      Our customers benefit from our total support approach to their demands. We deliver various products and solutions, provide all necessary business and application consulting, project management, system integration and technical services including training of customer's staff, warranty, extended-warranty and post-warranty support.
      We issue certificates for successful completion of customer projects. Some of these certificates include vendor warranty (like structured cabling systems 25-year warranty).
      All our engineering and sales staff regularly attend various technical and sales trainings, achieve personal and company certificates (like network professionals and certified partners). Our focus is to improve permanently the competence of our staff and the level of service we provide to our customers. Almost all of our staff members have graduated at universities (like Sofia University and Technical University of Sofia). Some of them are still studying or have a Bachelor degree. We invest constantly in training and motivation the fellow workers.